From the desk.
News, builds, and breakdowns. New post most weeks — when we've shipped something worth telling you about.
Above the Stack: The AI Orchestration Layer SMBs Are Missing in 2026
Every mid-market firm runs a dozen AI vendors that don’t talk to each other. The leverage in 2026 isn’t the thirteenth tool — it’s the layer that unifies the other twelve.
Read post →Digital Workers: The Complete Guide to AI Employees in 2026
A practical primer on deploying autonomous AI agents in SMB environments — model selection, MCP, ROI, and a 5-step roadmap.
Designing Task-Specific AI Agents
Why focused, well-scoped AI agents beat general-purpose ones — and the four design principles we use to build them.
AI Automations for Business Operation Workflows
Where AI delivers measurable ROI across HR, finance, and supply chain — with concrete patterns you can lift and reuse.
Building AI Agent Workflows
How to wire multiple agents into a coordinated process — covering planning, hand-offs, and where humans stay in the loop.
Scaling AI Workflows Across a Team
How to standardize AI usage so your whole team benefits.